Week 6 -- Exercise #15

I liked "Away from the "icebergs" by Rick Anderson. I liked that each of us is like a little boat that each must power to move to the right direction. Every employee must make an effort in learning new technology to be proficient in assisting customers. SJPL is making its part in allowing staff to learn at their own paces with this "23 things." I am glad that I found ways to learn and enjoying every moment with my teeanger.